METHOD AND SYSTEM FOR TROUBLESHOOTING A MISCONFIGURATION OF A COMPUTER SYSTEM BASED ON CONFIGURATIONS OF OTHER COMPUTER SYSTEMS
Application 273/DEL/2005 published 2006-11-10, filed 2005-02-09
In one embodiment, a troubleshooting system collects "suspect" values for "suspect" configuration parameters used by a "sick" application when the undesired behavior is exhibited by the sick computer system. The troubleshooting system then compares the suspect values to sample values of the suspect configuration parameters retrieved from sample computer systems. The troubleshooting system uses that comparison to identify one or more suspect configuration parameters that are likely at fault for causing the application to exhibit the undesired behavior.
Applicant
1)MICROSOFT CORPORATION
:One Microsoft Way, Redmond, Washington 98052, United States of America U.S.A.
Inventor
1)CHAD E. VERBOWSKI 2)JIAHE HELEN WANG 3)JOHN C. PLATT 4)RUYUN ZHANG 5)YU CHEN
International Info
Classification: G06F11/00
Priority Information
60/545,799 U.S.A. 2004-02-19